Return Policy

At Kytura Naturals, we want you to be completely satisfied with your purchase of our premium organic body/massage and diffuser oil blends. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy to ensure your experience with us is positive.

Eligibility for Returns:

  1. Unopened and Unused Products: To be eligible for a return, the product must be unopened, unused, and in its original condition and packaging.
  2. Proof of Purchase: You must provide proof of purchase, such as a receipt or order confirmation, to initiate a return.

Return Process:

  1. Contact Us: If you would like to return a product, please contact our customer service team at within 14 days of receiving your order. Please include your order number and the reason for the return in your email.
  2. Return Authorization: Once your return request is approved, we will provide you with a return authorization number and instructions on how to return the product.
  3. Return Shipping: You are responsible for shipping the product back to us. We recommend using a trackable shipping method and purchasing shipping insurance to ensure the safe return of the product.
  4. Refund Processing: After we receive the returned product and verify its condition, we will issue a refund to the original payment method within 5-7 business days. Please note that shipping costs are non-refundable.


We do not offer exchanges at this time. If you would like to exchange a product for a different item, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately at with photos of the damaged or defective item. We will work with you to resolve the issue promptly.

Contact Us:

If you have any questions or concerns about our return policy, please contact our customer service team at We are here to assist you and ensure your satisfaction with Kytura Naturals products.

Thank you for choosing Kytura Naturals. We appreciate your business and strive to provide you with the highest quality products and customer service.